In 1997, Apple was on the brink of collapse. The company was bleeding money and struggling to compete in the market. Experts had all but written it off.
Then, Steve Jobs returned.
He made bold changes. Apple scrapped projects that didn’t matter, focused on a handful of core products, and bet on innovation to drive growth. It wasn’t easy. Apple was competing in markets dominated by giants. Its products were expensive, and the company didn’t have the resources to spread itself thin.
But things started to shift.
In 2001, Apple launched the iPod. Then came the iPhone in 2007. Over the next two decades, Apple didn’t just grow – it became one of the most valuable companies in the world.
Apple’s story isn’t just about products. It’s about the strategy behind them. It’s about how Apple built systems and processes to make innovation a constant, not a one-off.
Today, businesses of all sizes can learn from Apple. Whether you’re a founder or an innovation leader, there are lessons here for everyone.
In this article, we’ll decode seven strategies Apple used to stay ahead and how you can use them to grow your business.
Lesson 1: Build Around Expertise, Not Divisions
When Steve Jobs returned to Apple, he made a bold decision. He removed business unit leaders and placed the entire company under one profit-and-loss structure.
This meant no more silos and no more turf wars.
Instead, experts were put in charge of their respective functions. Hardware experts led hardware. Software experts led software. Decision-making was based on expertise rather than seniority or financial targets.
This structure is still in place today. Tim Cook is the only person at Apple who oversees every product line. Everyone else focuses on their area of expertise.
Designers, engineers, and marketers work together under a functional system, sharing ideas and collaborating freely. They focus on innovation without the burden of competing P&L statements.
For businesses, this is a lesson in organization.
Many growing companies divide responsibilities by products or teams too early. This can create inefficiencies and reduce collaboration.
Instead, consider organizing around expertise.
Let your best people focus on what they know best and create systems to encourage collaboration across teams.
Lesson 2: Let Collaboration Drive Innovation
Apple’s innovations are rarely the work of one team. Each new feature, product, or service is the result of dozens of teams working together.
Take the iPhone’s portrait mode as an example. To make it work, over 40 teams had to collaborate. Camera software, silicon design, hardware engineering, and sensor teams all played a role.
When teams had disagreements, they ended up debating and pushing back on each other’s ideas.
What came out of it? A feature that completely changed smartphone photography and became a big selling point for the iPhone 7 Plus.
The takeaway for businesses is –
Good ideas don’t come from anywhere. You need to create a space where teams can collaborate and share ideas freely.
Encourage debates. Push your teams to find better solutions together.
Lesson 3: Obsess Over the Details
Apple isn’t just about making great products. It’s about creating experiences that feel seamless and flawless. That’s where their obsession with the little things comes in.
As an example, take the corners of their devices. Most companies round off edges with basic curves. Apple does something different. They use a design called a “squircle.” You may not notice the design change at first but you will feel it. It’s smoother, softer, and just better.
It’s the kind of detail that shows Apple cares about every inch of their products.
This level of detail isn’t limited to design. At Apple, leaders know their projects inside out. They don’t just manage – they’re involved.
Graham Townsend, the leader of Apple’s camera team, oversees more than 600 specialists.
When they were working on the iPhone’s portrait mode, Graham and his team didn’t stop at “good enough.” They worked through hundreds of edge cases, from tricky lighting to blurry backgrounds, to make sure it worked perfectly. That’s why Apple’s cameras aren’t just cameras—they’re benchmarks for the industry.
The lesson for businesses is simple. Details matter. Think about every step of your customer’s experience.
How does your product feel when they use it? What impression does your packaging leave?
It’s the small things that create trust, loyalty, and excitement.
Obsessing over the details isn’t about perfection. It’s about care. And customers can always tell when you care.
Lesson 4: Prioritize Long-Term Value Over Short-Term Gains
Apple focuses on what will matter to customers in the long run. It doesn’t cut corners to chase quick profits. Every decision is about creating lasting value.
The dual-lens camera on the iPhone 7 Plus is a great example. Adding it wasn’t easy. The technology was expensive, and the risks were high. Some questioned if customers would even notice the upgrade. But Apple moved forward. They believed it would change how people take photos.
Portrait mode wasn’t just another feature. It became a defining reason to choose the iPhone. It set a new standard for smartphone cameras.
This approach is a reminder to invest in what matters most to your customers. Focus on quality. Create something they’ll love, even if it costs more or takes time. Customers notice effort. They reward businesses that care about the experience they deliver.
Lesson 5: Innovate Within and Beyond Your Core
Apple never stops improving its core products. Every year, the iPhone gets better. But that’s not all Apple does. It also explores entirely new categories.
The Apple Watch is a prime example. It didn’t replace the iPhone or the Mac. Instead, it became a complementary product. It started as a fitness tracker but then evolved into a health device and a style statement. AirPods followed a similar path. They weren’t just wireless earphones. They redefined convenience and connectivity with seamless pairing and high-quality sound.
For businesses, the lesson is to improve your core offerings. Make them better every day. But also look at what’s next. Check new opportunities that align with your strengths. Innovation doesn’t mean abandoning what you do well. It means building on it and reaching further.
Lesson 6: Narrow Your Focus
Apple does not try to do everything. It focuses on a small range of products and makes sure each product is the best in its category. This strategy helps them maintain quality and consistency.
Their product lineup is a great example. Apple launches one flagship iPhone a year. It doesn’t flood the market with endless variations like some competitors. Instead, they refine one model to perfection. The same goes for other categories—MacBooks, iPads, and wearables. Each product feels polished because it gets the attention it deserves.
This focus also applies to their services. Apple doesn’t offer every possible subscription under the sun. It sticks to a few, like Apple Music and iCloud, that complement their ecosystem.
For businesses, the lesson is clear. You don’t need to do everything to succeed. Focus on a few areas where you can deliver exceptional value. Narrow your offerings. Put your energy into making those the best they can be. Customers value quality over quantity, and this approach makes your business stand out.
Lesson 7: Build a Culture of Innovation
Apple thrives because of its culture. Steve Jobs created a company that challenges assumptions and pushes boundaries. That mindset still drives Apple today.
Teams at Apple don’t settle for “good enough.” They constantly ask, “How can we make this better?” Leaders push their teams to think differently. They encourage debate, new ideas, and collaboration across functions.
For businesses, this is a powerful takeaway. Your culture shapes your success. Give your teams room to experiment. Let them challenge the status quo. Celebrate new ideas, even if they don’t work out. When people feel supported and inspired, they create extraordinary things.
How Growing Businesses Can Apply These Lessons
The lessons from Apple’s innovation strategy aren’t just for billion-dollar companies. Small and mid-sized businesses can adopt these strategies to foster innovation and drive growth.
Here are some actionable steps to get started:
Set up an innovation pipeline.
Ideas can come from anywhere—your employees, customers, or even casual observations. Create a system to collect, organize, and evaluate those ideas. Tools like Triangle IP can help by offering a simple way to track ideas, prioritize the best ones, and move them through the innovation process. With a clear pipeline, nothing gets lost, and your best ideas are always in motion.
Regularly gather customer feedback.
Apple’s customer-centric approach is a big reason for its success. Schedule regular feedback sessions, surveys, or interviews to understand what your customers want. Use this input to refine your products and services. A small company in the fitness industry, for instance, once revamped its product design after learning that customers wanted lighter and more portable equipment. Sales soared as a result.
Allocate a budget for R&D.
Innovation requires investment. Dedicate a portion of your budget to research and development. Even small businesses can experiment with new ideas on a modest scale. For example, a boutique coffee shop invested in testing new brewing methods, creating signature drinks that became a major hit with customers.
Focus on storytelling in marketing.
Apple isn’t just known for its products—it’s known for how it tells its story. Build a narrative around your brand. Highlight why you do what you do, how you solve customer problems, and what makes you different. A local bakery, for example, gained traction by sharing stories about the farmers who supply their ingredients. Customers connected with the story, not just the bread.
Learn from others.
Many small and mid-sized businesses have successfully adopted Apple-inspired strategies. A tech startup in the education sector recently used an innovation pipeline to develop an AI tool for teachers. By prioritizing collaboration and focusing on customer needs, the company grew its user base significantly within a year.
Wrapping Apple Innovation Strategy
Apple’s journey didn’t happen overnight. The company made bold choices and stayed focused. It committed to innovation at every step.
From building teams around expertise to focusing on the smallest details, Apple shows us what it takes to succeed. These lessons aren’t just for big companies. They work for businesses of any size.
Apple wasn’t always the giant it is today. It started small. It focused on what it did best. It stayed true to its vision. That’s how it became a leader. Your business can do the same.
You can start by creating systems that make innovation easier. No idea is too small and no team should be left out of the process.
As an innovation manager, you need a tool that helps you capture and track ideas effectively. A tool like Triangle IP makes this easier. It allows you to centralize your ideas, manage them seamlessly, and ensure no great idea gets lost.
Try Triangle IP for free to capture, organize, and manage your ideas seamlessly and take them one step closer to becoming patents.